A customer of Sterling Bank, Ben Emeka Uzokwe, has accused the bank of debiting his corporate account of N20 million without any authorization or transaction initiated by the company.
The UK-based customer said that the spurious debit on his Sterling Bank Corporate Account “Emekauts Enterprise,” Account number 0073494873, domiciled at the Balogun Trade Fair, Lagos branch, has not been reversed 24 hours after the incident happened.
Uzokwe’s statement to Prime Business Africa indicates that several other customer accounts may have also been debited of hundreds of millions of Naira in similar circumstances this weekend. This issue is believed to be a major glitch in the bank’s Internet Banking platform and the Sterling Bank Pro App.
Uzokwe revealed that another officer confided in him saying the bank also withdrew money from other companies. He further noted that Sterling Bank Internet banking has been down since Friday morning.
When asked what the Bank Manager said was the issue, Uzokwe quoted the officer as saying that the illegal debit was due to a system failure. The customer added that their lawyer might take action against Sterling Bank if the issue is not resolved soon.
